Front Desk Clerk

2016 - present

 

 

As a front desk clerk, her main job is to search the customer's names in the database, make transactions, save customer information, book events, answer phones, give directions to customers, and restock as needed. In this job, she handled both easy and difficult customers in a calm and respectful manner and greeted each new customer pleasantly, presenting a good first impression of the business.

 

Party Host

2016 - present

 

As a Party Host, she works one on one with the birthday parties, fulfilling their requests and serving them happily. Her main duties were to check every guest into the database, confirm the party's food and drink orders, set up the party tables, personally serve the food using the proper food handling procedures, deliver the bill to the parents, handle the transaction, and clean up after the party ends. She does all of this with a professional and pleasant attitude, with an efficiency that guarantees a top score in every survey.